High Moor Estate

Privacy at High Moor Estate

Privacy Policy

Privacy Statement

The processing of your data is necessary for the purposes of the legitimate interests of High Moor Estate. Our privacy statement outlines what this means in practice and explains how High Moor Estate collects, stores, manages and protects your data.

The data we hold

If you are a guest or client, most of the data we hold would have been provided by you. This includes but is not limited to:

- Your name, title, gender and date of birth
- Your home address, email address and telephone numbers
- Health information

Some of the personal data we hold about you has been provided by you during interactions with our employees namely:

- Updates to your contact details. Address, email and phone
- Records of verbal or email conversations/meetings, including personal interests
- Your family and partner/spousal details
- A record of the communications we have sent to you and any responses to such communications
- Your contact preferences
- Your current job title, employer and work email addresses

What we use your information for

Unless you have requested otherwise, the information you provide is used by the business, to communicate with you. These may include:

- Providing you with the services and information you have requested
- The promotion of benefits and services available to you
- The promotion of High Moor Estate
- Distribution of business mailings (e.g. information, newsletters)

Data analysis and updating your contact details

To ensure that our communications are relevant to you and your interests, we may use tools that help us track whether the emails we send are opened and which links are clicked within a message. We may also track website visits and use analytical tools, such as Google Analytics, to use this information to improve our website.

Other websites

Our website may contain links to other websites. This privacy policy only applies to the data stored and processed by High Moor Estate so when you link to other websites you should read their own policy.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Cookies

We are required to inform you that we use tracking features called 'cookies' on our website.

How We use Cookies

"Cookies" are tiny, harmless text files sent to your computer or mobile when you visit a website.
Most websites use cookies, and in our case we use them to understand where visitors are coming from and how they use our website in order for us to constantly improve the website experience. We don't use cookies to track individuals or store sensitive information such as your name, address or credit card details.

Third parties (such as online reservations systems, Google and social media websites) that feature on this website may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.

Changes

This privacy statement is adjusted to the use and options available on this site. Any alterations and/or changes to this site may lead to changes to this privacy statement. It is therefore advisable to check this privacy statement on a regular basis.

Adjusting or unsubscribing from communications

You can contact us any time you wish in order to amend your details or delete them from our files. See the contact details below.

Your data protection rights

You have the following data protection rights:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “Contact us” heading below.

  • In addition, if you are a resident of the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “Contact us” heading below.

  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “Contact us” heading below.

  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area are available here.)We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Updates to this Privacy Notice

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

contact us

If you have any questions which you feel have not been answered by this Privacy Statement, please do not hesitate in contacting us by email at welcome@highmoorardennes.com